Genesis by PreethyGenesis by Preethy

Customer Care

Track Your Order

Enter the order ID from your confirmation email along with the address it was sent to. We will email your latest tracking link and courier details. Orders are usually handed to the courier within two working days of dispatch.

Prefer to ask a person?

Message us on WhatsApp with your order ID and we will look into it during studio hours, Monday to Saturday, 10am to 6pm IST. It is often the fastest way to sort a delivery question.