Privacy Policy

At Genesis by Preethy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products. This policy is governed by the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and other applicable laws of India.

1. Information We Collect

We may collect:

• Name
• Mobile number
• Email address
• Billing and shipping address
• Order and purchase details
• Payment information (processed through secure payment providers)

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders
• Confirm COD orders
• Provide customer support and warranty services
• Send order updates and important notifications
• Improve our products and services
• Prevent fraud and comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information.

Your information may be shared only with:

• Courier and logistics partners
• Payment gateway providers
• Service providers assisting our business
• Government authorities when required by law

4. Data Security

We use reasonable security measures to protect your personal information. However, no online system is completely secure, and absolute security cannot be guaranteed.

5. Cookies

Our website may use cookies to improve your browsing experience and analyze website traffic. You may disable cookies through your browser settings if you prefer.

6. Your Rights

Subject to applicable law, you may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion where legally permitted
• Withdraw consent for marketing communications

7. Third-Party Websites

Our website may contain links to third-party websites. Genesis by Preethy is not responsible for their privacy practices or content.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised effective date.

Contact Us

Genesis by Preethy Private Limited
Registered in Kochi, Ernakulam
Kerala, India

Email: care@genesisbypreethy.com